Lean for Banks: Improving Quality, Productivity, and Morale in Financial Offices January 10, 2015Banking, Development, Lean5 Why's, 5S, A3, Agile, Benchmarking, Change Management, Concurrent Engineering, Continuous Improvement, Countermeasures, Gemba, Hoshin Kanri, ISO, Just-in-time (JIT), Kaizen, Kaizen blitz, Kanban, Poka-yoke/Error Proofing, Pull, Respect for people, Root cause, Single Piece Flow, Six Sigma, Taiichi Ohno, Takt Time, Toyota, TPS, TQM, Visual Controls, VSM, Waste, Work cells, Zero defectslssdefinition See larger image Lean for Banks: Improving Quality, Productivity, and Morale in Financial Offices (Paperback) New From: $43.95 USD In Stock